Empower frontline employees to make real-time decisions when things change.
Give teams the freedom to make local decisions within the boundaries of that intent. Encourage ownership rather than blind obedience. 🔄 Closing the Effects Gap with "Agility" The art of action: how leaders close the gaps b...
The difference between what leaders want people to do and what people actually do. Empower frontline employees to make real-time decisions when
To ensure everyone is moving in the same direction, leaders must foster alignment through back-briefing. Have teams repeat back their understanding of the intent. The art of action: how leaders close the gaps b...
Leaders rarely have perfect information when making a plan. 2. The Alignment Gap