: Logs of failed connection attempts or protocol switches.

: Open the NordVPN app and go to Settings > Advanced . Run Diagnostics : Click on the Run Diagnostics tool.

: You can then save this file to your desktop to attach it to a NordVPN support email or live chat. What Information is Captured?

The file is a diagnostic log file used by NordVPN to troubleshoot connection and application issues. This file contains anonymized in-app event data that helps technical support identify specific errors without compromising your personal privacy. How to Generate and Download the File

: If you are downloading third-party tools related to "Capture Text" (like OCR software), ensure you verify them through a File Checker to avoid malware.

: Basic OS details to ensure compatibility with features like Threat Protection Pro. Security Considerations

While NordVPN maintains a strict no-logs policy regarding your browsing activity, this specific text file includes technical details such as: