Users often find that account syncing or specific "tricks" are the only way to resolve persistent reward issues.
“You can call 1-888-BEST-BUY and they can turn the certificates back into points for you. Certificates expire, points do not.” Reddit · r/Bestbuy · 5 years ago best buy reward certificate not working
: Ensure you are logged into the exact account that earned the rewards. Many users accidentally create multiple profiles; rewards earned on a Best Buy Credit Card may be linked to a different email than your primary online account. Users often find that account syncing or specific
“If you click the chat button it will connect you to a sales agent that can ring up your items and apply your certificate for you then send you a link to finish the purchase.” Reddit · r/Bestbuy · 5 years ago Many users accidentally create multiple profiles
: Visit a local Best Buy store. Associates can look up all profiles linked to your info and apply certificates directly at the register.