Best Buy Return Policy External Hard Drives May 2026

: If you no longer have the original box or a specific cable, Best Buy may still accept the return but will likely apply a nonrefundable deduction for the missing components.

At , external hard drives fall under the "most products" category, meaning they typically have a 15-day return window from the date of purchase or delivery . If you are a My Best Buy Plus™ or My Best Buy Total™ member, this window is significantly extended to 60 days . Key Policy Details for Hard Drives best buy return policy external hard drives

Are you returning a drive that is , or are you just looking for a different capacity or model? Best Buy Return & Exchange Policy : If you no longer have the original