Kb): (149
Using a standardized, validated tool like the SOPS Hospital Survey allows for . By focusing on the "Non-punitive Response to Error" or "Communication Openness" scores, hospital leadership can move away from a "blame culture" and toward a "learning culture," which is proven to reduce medical errors and improve patient outcomes.
Support for both web-based and paper-based survey methods. (149 KB)
Guidelines on how to select a representative group of staff to ensure data accuracy. Using a standardized, validated tool like the SOPS
Whether leaders promote safety and don't overlook safety problems to "get the job done." Guidelines on how to select a representative group
Hospital staff at all levels, including physicians, nurses, and administrative personnel, who have direct or indirect impact on patient care. Core Survey Components
For more specific information on how to administer this survey or to access the documents, you can visit the Official AHRQ SOPS Hospital Survey page .