11.sorry Doesn't Always Make: It Right

: Ask "How can I make this right?" and follow through on the answer.

: An apology without a change in behavior is essentially a request to keep doing the same thing. For "sorry" to mean anything, it must be followed by tangible efforts to ensure the mistake isn't repeated. 11.Sorry Doesn't Always Make It Right

To truly make things right, an apology should generally include these elements: : Ask "How can I make this right